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deepmind.google·6d ago
AI Engineering
OpenAI Blog·Oct 23·5 min read
Work smarter with your company knowledge in ChatGPT
TL;DR
Companies struggle to give ChatGPT access to internal business data while maintaining security and compliance. OpenAI built Company Knowledge, a feature that integrates proprietary apps and documents into ChatGPT with citations and admin controls.
✦ Why It Matters
Engineers can now build ChatGPT integrations that safely expose internal company data with audit trails and access controls.
Key Takeaways
- Integrate internal apps and documents into ChatGPT with automatic citations for traceability.
- Enforce security and privacy controls at the admin level for sensitive company data.
- Available for Business, Enterprise, and Education users starting now.
- Enable employees to query proprietary information without exposing raw data to the model.
Full Summary
Organizations need their employees to access company-specific information quickly, but integrating proprietary data into general-purpose AI tools raises security and privacy concerns. OpenAI developed Company Knowledge, a feature that connects ChatGPT to internal business applications and knowledge bases, allowing employees to retrieve context-specific answers with proper attribution.
The solution includes built-in security controls, privacy safeguards, and administrative oversight to ensure sensitive data remains protected. Citations are automatically generated so users can verify information sources.
The feature is available for Business, Enterprise, and Education tier users, enabling organizations to customize ChatGPT's knowledge base without exposing raw data or compromising compliance requirements.