BerriAI / litellm
github.com·3d ago
Developer Tools
Databricks Blog·Aug 13·5 min read
How Scottish Water Made Its Capital Investment Data Conversational With Databricks Genie
TL;DR
Scottish Water transformed its capital investment data access using Databricks Genie, allowing teams to ask natural-language questions and receive quick, trusted answers. This integration into Microsoft Teams streamlined information retrieval, enhancing decision-making efficiency.
✦ Why It Matters
Consider integrating natural-language processing tools like Databricks Genie to improve data accessibility in your organization.
Key Takeaways
- Implement a natural-language interface for easier data access.
- Integrate data solutions into existing tools like Microsoft Teams.
- Focus on governance to ensure data trustworthiness.
- Monitor user interactions to continuously improve the system.
How It Works
SPARK allows users to submit questions in plain English via Microsoft Teams. These questions are processed by a Copilot supervisor agent, which connects to Databricks Genie.
Genie translates the questions into queries against governed data in Unity Catalog, returning accurate answers quickly. This eliminates the need for users to search through multiple reports, streamlining the data retrieval process.