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technologyreview.com·4d ago
AI Engineering
OpenAI Blog·Jun 4·5 min read
How Endava is redesigning software delivery around AI agents
TL;DR
Software delivery processes often face inefficiencies and delays due to manual workflows. Endava has implemented AI agents, including ChatGPT Enterprise and Codex, to automate these workflows and enhance productivity.
✦ Why It Matters
Engineers can leverage AI tools like ChatGPT and Codex to automate workflows and improve software delivery efficiency.
Key Takeaways
- Embed AI tools in everyday workflows for immediate impact.
- Encourage experimentation with AI across all teams.
- Involve non-technical teams early in AI adoption.
- Use AI to streamline reporting and project management tasks.
Full Summary
Endava, a global technology services company, has integrated AI into its operations to enhance software delivery and collaboration. By adopting OpenAI's tools like ChatGPT Enterprise and Codex, the company redefined its workflows, particularly through the creation of DavaFlow, an AI-native delivery methodology.
This approach not only improved engineering output but also streamlined requirements gathering and project management across legal, finance, and operations teams. As a result, manual reporting and coordination tasks were reduced, and internal tools were developed without needing dedicated engineering support.
Endava's principles for successful AI adoption emphasize behavior change, leadership involvement, and early engagement of non-technical teams, ultimately positioning AI as a core operating model rather than a mere productivity layer.